Resources for providing advocacy, grievance resolution and advice
Resources to assist in academic advocacy, grievance resolution and advice.
Harassment and Discrimination: Policies and Procedures in Australian Universities
A CAPA research project In 2003 led to the development of a white paper on existing harassment and discrimination prevention and resolution polices in individual Universities.
Policies at 27 universities were reviewed for this study. The website of each CAPA-affiliate's university was visited, and harassment and discrimination policies of those with on-line and reasonably locatable policies were down-loaded. It is likely that some policies were not included. This study is not intended to be exhaustive, but rather to overview examples of practices currently in place.
CAPA Survey and Model Grievance Procedures
A number of better practices in the processing of grievances have been noted in the CAPA 1994 survey. The circulation of best practice guidelines to individual students may not be the most effective method of improving the processing of student grievances. As reflected in the CAPA survey of grievance procedures, many institutions do not as yet have in place grievance procedures for dealing with problems of postgraduates in particular.
